Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

I honestly cannot praise all of them enough

Posted By NHSRules

"I honestly cannot praise all of them enough"

About: Scottish Ambulance Service / Emergency Ambulance Scottish Ambulance Service / Patient Transport Service

(as a service user),

I had to call for an ambulance early January. The crew who attended were Marc and Carl from Springburn station. From the moment they arrived, I was put at ease and reassured.

When we arrived at the Queen Elizabeth University Hospital in Glasgow, I was taken to cohort and was very well looked after by Paramedic Harry.

When I was coming home this morning, I saw 2 familiar faces. Graham and John from Clydebank. They had brought me home before and their humour was still there. I honestly cannot praise all of them enough.

Thank you 💚

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Alan Martin, Clinical Development Manager, National Operations, Scottish Ambulance Service 4 months ago
Alan Martin
Clinical Development Manager, National Operations,
Scottish Ambulance Service

Submitted on 07/01/2025 at 11:30
Published on Care Opinion at 11:30

picture of Alan Martin

Dear NHSRules,

Many thanks for taking the time to share your feedback here on CareOpinion. I am so sorry to read about what happened to you and I do hope that you are feeling better. It is great to hear positive stories about the work our wonderful staff provide and I would love to pass on your positive feedback to all the staff you mention.

To do so we would need to know the date, time and address that the Ambulance attended and of course your name. This information can be sent to sas.feedback@nhs.scot for the team to pick up. If you do decide to do this, would you be so kind as to make reference to your CareOpinion username so that the team can easily locate your story and share it with the crew.

I wish you all the very best for 2025 and thanks again.

Kind Regards

Alan

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by NHSRules (a service user)

Thank you Alan. I sent official feedback via the SAS website, with all details you mentioned and have since had a reply 💚

Opinions
Next Response j
Previous Response k