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"Wonderful staff"

About: Queen Elizabeth University Hospital Glasgow / Accident & Emergency

(as a service user),

Once again, I have nothing but praise for the staff who looked after me when I was taken to A&E Queen Elizabeth University Hospital in Glasgow, on Friday evening, 3rd January.

Even when the staff are rushed off their feet, the care and attention never faulters.

A huge thanks to Stuart, the doctor, Staff Nurses Grace and Julie (I think that's her name), HCAs Jackie, Gordon and HCSW Nicole. Wonderful staff members

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Responses

Response from Graham Christie, General Manager, General Manager - Burns, Plastic Surgery, Renal & CIC, NHS Greater Glasgow and Clyde 4 months ago
Graham Christie
General Manager, General Manager - Burns, Plastic Surgery, Renal & CIC,
NHS Greater Glasgow and Clyde
Submitted on 07/01/2025 at 08:49
Published on Care Opinion at 09:59


picture of Graham Christie

Dear NHS Rules

Thank you for your kind words and feedback regarding your visit to the Queen Elizabeth University Hospital Emergency Department. I will ensure that your positive comments are conveyed to the staff members you mentioned.

I hope you are recovering well and taking the necessary time to rest and recuperate.

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Response from Karen Hughes, Senior Charge Nurse, Emergency Department and Minor Injuries Units, Queen Elizabeth University Hospital and New Victoria Hospital), NHS Greater Glasgow and Clyde 4 months ago
Karen Hughes
Senior Charge Nurse, Emergency Department and Minor Injuries Units, Queen Elizabeth University Hospital and New Victoria Hospital),
NHS Greater Glasgow and Clyde

Senior charge nurse & emergency nurse practitioner within the ED & Miu of the Queen Elizabeth University Hospital

Submitted on 08/01/2025 at 09:25
Published on Care Opinion at 09:25


picture of Karen Hughes

dear NHSRules,

I hope this finds you well, thanks as always for your lovely care opinion, our staff really do appreciate getting such positive feedback, they work extremely hard in often difficult circumstances, and to know that their care and attention is appreciated by the patients they are looking after means so much - thank you. I will pass on your lovely comments to Grace, Julie, Jackie, Gordon and Nicole.

take care,

with best wishes

Karen

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