"Delivery unacceptable "

I have been extremely disappointed in the lack of care I have received from this company. I have had three cancellations of my medicine which I have to take daily and which I have now run out off. I do not know what to do next. I have been told by at least four people conflicting stories of dates I'm supposed to receive it. The last story was it was en route about 1 hour 15 minutes away but now it'll be maybe 🤔 the ninth or sixteenth of this month. I wasn't aware when I started this journey I would have to keep chasing up my medication. I hope all telephone calls and conversations made are recorded for future reference.