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"Horrible Experience"

About: The Royal London Hospital

I came here for urgent treatment. I knew the normal waiting time. I spent almost one night to wait. But I don’t know why others who came later than me can get treatment much earlier than me. I was the only Asian patient. Just because I’m an Asian? It’s unfair. I experienced much more pain due to the slow treatment!

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Response from The Royal London Hospital 4 months ago
The Royal London Hospital
Submitted on 17/01/2025 at 08:35
Published on nhs.uk at 08:35


Dear Patient,

Thank you for taking time to contact us with feedback about your experience at Royal London Hospital.

We would welcome the opportunity to look into your experience and provide feedback as appropriate. Should you wish for this to happen, please liaise with the PALS Team on site who will be happy to assist you further. They can be contacted on Tel. No 0203 594 2040 or via email to bartshealth.familycontact@nhs.net

Kind regards

Central Complaints Team

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