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Suggest information collected in advance

Posted By authenticjq69

"Suggest information collected in advance"

About: Specialist Child Health & Disability / Children’s continence service

(as a carer),

We took our foster child for his first continence appointment. The child has a learning disability, ASD and ADHD. Julie the nurse was excellent in gathering the relevant information from us and giving us good instructions and handouts to seek child friendly online resources. Julie was particularly kind to our foster child who became less interested as we neared the end of the appointment. 

There were a lot of questions we were not able to answer given the nature of our role as foster carers. May I suggest the fact finding information be collected prior to visit. I didn't like discussing the details of our foster child's history in front of him. 

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Responses

Response from Jean McCracken, Manager, Children and Young People's Directorate, Southern Health and Social Care Trust 4 months ago
We have made a change
Jean McCracken
Manager, Children and Young People's Directorate,
Southern Health and Social Care Trust

Submitted on 10/01/2025 at 17:27
Published on Care Opinion on 13/01/2025 at 08:17

Thank you so much for your feedback after attending the children’s continence clinic for your foster child’s first appointment. I am delighted to hear of Julie’s kindness displayed and have no doubt this has contributed to a positive experience. I trust the information provided will indeed be very useful as you support this young child on their journey to gaining healthy bladder and bowel activity.

We have taken on board your suggestion in regards to history taking and will be able to apply to individual cases, as required, going forward.

I was delighted to share your care opinion story with Julie and it has provided her with a real boost to her practice and is very much appreciated.

I wish you well as you support this special young child through our service.

Kind regards

Jean

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