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The care and compassion shown to me

Posted By silverwareex88

"The care and compassion shown to me"

About: Grantham & District Hospital / General surgery

(as the patient),

I was booked in for a procedure at Grantham Hospital, never been in hospital before, i was terrified.

My anxieties were soon reduced from the moment i was welcomed onto the ward and booked in by a lovely lady.

The process was fully explained to me which gave me much needed reassurance, the anaesthetists were really good with me recognising my fright and the nurses who looked after me back on the ward were kind and caring, nothing was too much trouble. Thank you Divoya, Tracy and Jess, even the lady who made lovely toast. 

I cannot recommend Grantham Hospital highly enough.

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Responses

Response from Julie Record, Matron, Surgery, United Lincolnshire Hospitals NHS Trust 6 months ago
Julie Record
Matron, Surgery,
United Lincolnshire Hospitals NHS Trust

Submitted on 10/01/2025 at 15:19
Published on Care Opinion at 15:19

Hi silverwareex88

Thank you for your amazing comments and I have shared with Divoya, Tracy and Jess and our amazing housekeeper who does make such lovely toast! The team strive to make sure that all of our patients feel relaxed and well informed about what will happen.

As Matron I am always so pleased to read the comments sent in and yours are proof we are getting it right.

The team work hard to give a high quality journey and thank you for sharing yours.

I hope you are keeping well now the surgery is over and thank you once again for sharing

KR

Julie

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