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Very helpful, professional, and welcoming

Posted By JenniHermit22

"Very helpful, professional, and welcoming"

About: New Stobhill Hospital / Elderly Medicine (Ward b & c)

(as a relative),

Cheryl at Isla Ward at Stobhill Hospital was very helpful, professional, and welcoming when visiting our mum who is currently an inpatient. She gave us an update with how mum is doing and explained what the next steps would be with her treatment. We felt very reassured that mum is receiving the care and treatment she needs. 

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 4 months ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 08/01/2025 at 09:08
Published on Care Opinion at 09:08

picture of Nicole McInally

Dear JenniHermit22

Thank you for sharing your feedback regarding your recent visit to Isla Ward at Stobhill Hospital.

We are delighted to hear that Cheryl's professionalism and warm demeanour made a significant difference during your visit. It is wonderful to know that she was able to provide you with a comprehensive update on your mum's condition and explain the next steps in her treatment plan.

Your kind words will be shared with Cheryl and the team at Isla Ward.

Thank you once again for taking the time to acknowledge Cheryl's efforts and the care your mum is receiving. We wish your mum a smooth and speedy recovery.

Take care

Nicole

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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