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"Professional Practice"

About: Newcastle Newmedica Ltd

My experience was made as pleasant as possible from first entering the clinic until leaving. Reception,nurses, and surgeons were friendly, attentive and comforting. The downside to my day was waiting for patient transport for 1 and a half hours for my return journey home although the clinic cannot be blamed for this. Indeed they made the telephone call to the transport service and held on interminably until they received a response. Overall an excellent and efficient experience at a clinic I would highly recommend.

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Response from Newcastle Newmedica Ltd 6 months ago
Newcastle Newmedica Ltd
Submitted on 02/01/2025 at 13:20
Published on nhs.uk at 13:20


Dear Christopher, thank you for sharing your kind words about your experience at Newmedica Newcastle. We’re thrilled to hear that our reception team, nurses, and surgeons made your visit as pleasant as possible.

We’re sorry to learn about the delay with patient transport, and we appreciate your understanding that this service is outside of our direct control. Ensuring your journey is smooth is important to us. Thank you again for your recommendation.

Best wishes,

Newmedica Patient Care team

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