"Waiting times at A&E"

My dad has dementia and had blood in his urine so my mum wanted him checked out. We had to wait 7 hours in A&E to be put in a cubicle and a further 1 hour 30 mins to be seen.

This is far too long for someone with dementia. During our wait my dad got agitated and disruptive in the waiting area. He also soiled his trousers and underwear.  I made the reception staff aware of this and no action was taken.