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"Outstanding care once again"

About: Maternity care / Infant and breast feeding Maternity care / Tongue tie service Maternity care / Ward 45 ( antenatal) Maternity care / Ward 46 (post-natal) Maternity care / Ward 48 (labour ward)

(as a service user),

Outstanding care once again from the maternity staff in AAH

Firstly thank you to midwife Kelly in the ante natal ward- she went above and beyond to make me comfortable and reassure me as soon as I arrived and throughout my brief stay there. She gave me the exact care I needed and she is the reason I had a speedy delivery.

On the delivery ward midwife Rachel made me feel like I was in very experienced capable hands immediately. She was very clear in explaining what was happening at all times and took exceptional care in the delivery of placenta and suturing. Thank you Rachel!

Midwife Naomi helped me afterwards and transferred me to postnatal ward- she had a lovely way about her and she was genuinely interested in my birth and background.

In the post natal ward Midwife Molly was so kind, very professional and had the whole ward under control and making it look easy.

A special word of thanks to midwife/ tongue tie/breastfeeding specialist Pauline- what can we say about Pauline? It was a joy to see her again a few years after our sons birth albeit in a slightly different role. She took so much time out of her clearly busy schedule to thoroughly assess our daughter for a tongue tie and also sit with me more than once to check my babies latch and feeding. She hasn’t lost her warmth and mothering touch. Any new mum would be lucky to be looked after by these women. Sincerest thanks to all xx

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Responses

Response from Shonagh Clifford, Lead midwife, Maternity Services Altnagelvin Hospital, WHSCT 4 months ago
Shonagh Clifford
Lead midwife, Maternity Services Altnagelvin Hospital,
WHSCT
Submitted on 02/01/2025 at 12:17
Published on Care Opinion at 12:17


Hi Tigerws33,

I really, really appreciate the time and effort you have taken to give individual feedback to so many of our midwives throughout the whole of maternity. We have certainly been very busy recently so for the ladies to read such beautiful, heartfelt words is such a morale boost.

I am so proud that you have experienced the skill, professionalism and caring nature of all these remarkable woman. These woman make it their business to empower and uplift women everyday through their work and I know it will mean alot for them to read this.

I am so happy you had such a positive birth experience and I hope that you and your family had a lovely peaceful Xmas and new year.

Kind regards,

Shonagh Clifford

Lead Midwife

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