I took my daughter to out of hours on at night as she was extremely unwell so therefore I took her to a&e last night for a second opinion as I knew something was wrong her temperature was 39.8 and she was vomiting, not drinking or eating or she wasn’t giving me wet nappies. I was there for 12.30am.
I got called to triage that was fine they did what they had to do then told me to go back out to waiting area 20-25 minutes later she got called by one of the nurses and they said we are going to move you around to the paediatrics area so she can be seen over there where the children be seen, so that was ok.
Then I was over there for 1.30am they left me sitting from 1.30am to 8am the next morning they did a swab around 7am but before then they didn’t even checked her temperature or check her , they then called me into the room to be checked at 8.30am I asked them 4 times to check her temperature as she was boiling to touch and they kept leaving the room to go get equipment 4 times they left for ages so I then called them again after 30 minutes of waiting , the doctor then came in and took her temperature and it was 40.3
now my child is 1 years old then they said she was lethargic but then continued to send her home at 12pm after sitting for 12 hours to be sent home with my child not drinking or giving wet nappies, the staff on last night might of been under pressure but you don’t leave a child sitting for 7/8 hours without being checked with a temperature that high and there was only 2 staff on the children’s bit I am so disappointed.
Anything could of happened my child specially a temperature that high and also my child was so lifeless she is normally a bubbly child never sits down and she couldn’t even lift her head and they still sent her home just because she sat up on the bed for 5 minutes and she looked “fine” so they sent her home
"My daughter was sent home after we waited 12 hours"
About: Altnagelvin Area Hospital / Emergency department Altnagelvin Area Hospital Emergency department Londonderry BT47 6SB Altnagelvin Area Hospital / Paediatrics Altnagelvin Area Hospital Paediatrics Londonderry BT47 6SB
Posted by RGoan (as ),
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