Text size

Theme

Language

"I felt at ease and in safe hands"

About: Queen Victoria Hospital (East Grinstead) / Plastic surgery

(as the patient),

I was referred to the hand trauma clinic by my local hospital shortly before Christmas and was contacted that day with an appointment for the next day. I cannot praise the whole team highly enough for their professional, caring and friendly manner! From the time I arrived at reception right through to being discharged I felt at ease and in safe hands.

A special shout out to Leanne and her nursing team, they are amazing! 
Instead of spending Christmas in pain I am enjoyed the holiday with my family with the added bonus of not being able to cook or do the washing up as I recovered from my operation! 

Thank you to all the doctors, nurses, anaesthetists and receptionists for your fantastic teamwork!

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Janette Pentney, Patient Safety and Experience Team Assistant., Queen Victoria Hospital NHS Foundation Trust 4 months ago
Janette Pentney
Patient Safety and Experience Team Assistant.,
Queen Victoria Hospital NHS Foundation Trust
Submitted on 30/12/2024 at 11:00
Published on Care Opinion at 11:00


Thank you for taking to time to post these lovely comments about your experience with our Hand Team.

We always strive to provide the best service we can and I will pass on your feedback to the team.

Once again, thank you.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k