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Crisis team did not help me

Posted By pictornq77

"Crisis team did not help me"

About: Bradford District Care NHS Foundation Trust / Adult mental health

(as the patient),

I am in my 50s and have a history of mental illness. I phoned response and spoke to what I thought was a mental health worker.

I told them I felt like killing myself by jumping off a bridge. They did nothing to help me, all I did when I got off the phone I self-harmed, which I haven't done for a long time.

They made me do it. I will never ever phone those people ever again 

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Responses

Response from Wali Nazar, Senior Patient Experience Lead, Bradford District Care NHS Foundation Trust 4 months ago
Wali Nazar
Senior Patient Experience Lead,
Bradford District Care NHS Foundation Trust

Submitted on 31/12/2024 at 12:35
Published on Care Opinion at 12:48

Hi pictornq77, thank you for leaving your feedback, I'm Wali Nazar (known as Naz) and I work with the Patient Carer Experience and Involvement team at Bradford District care Foundation Trust. I'm very sorry to hear about your experience whilst you were in crisis and required support.

If you would like to discuss your experience with someone from our team or the First Response Team, please email us via involve@bdct.nhs.uk

If you wish to raise a concern, you can also contact a member of the our Patient Advice and Complaints Team 01274 251440 or via email to advice.complaints@bdct.nhs.uk

I would also like to make you aware of the Healthy Minds Website for a full range of Mental health Services – Healthy Minds – Mental health support in Bradford and Craven

https://www.healthyminds.services

There may be a short delay in responding to your email during any bank holiday leave during New Year week,

kind regards

Naz

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