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"Extremely professional and very efficient"

About: Community Services - North Devon / Community Rehabilitation

(as a service user),

My wife was diagnosed with vascular dementia 4 years ago, and lichen sclerosus 9 months ago, with the dementia the day we were told we decided to carry on with life as we would have if she was well. She was diagnosed at the NDDH Barnstaple, we carried on with life as we planned, we also got involved in several Zoom meeting and other discussing's we have had medical students visited us in our home which was a pleasure.

The lichen sclerosus has been a different ball game, again she was treated again at NDDH, up until the last few months we were managing the dementia reasonably well, I have been caring for her, I have learnt how to cook, use the washing machine, house cleaning and many other skills. Recently my wifes dementia has severely deteriorated so I needed some help, we had Vikki from Community Rehabilitation Bideford, she was extremely professional, very efficient, advised us what we needed, she is a great ambassador for the CR at Bideford.

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Responses

Response from Susan Izzard, Specialist Physiotherapist (Northern Services), Community Health & Social Care - Rehabilitation Bideford (Northern Services Therapies Team), Royal Devon University Healthcare NHS Foundation Trust 5 months ago
Susan Izzard
Specialist Physiotherapist (Northern Services), Community Health & Social Care - Rehabilitation Bideford (Northern Services Therapies Team),
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 31/12/2024 at 09:55
Published on Care Opinion at 09:55


picture of Susan Izzard

Thank you so much for taking the time to provide feedback about the services you received from Bideford Community Rehab Team.

I am very sorry to hear about your wife's diagnosis and the recent deterioration in her condition. It sounds like you are doing a fantastic job supporting and looking after her, along with learning new domestic skills.

It is so lovely to read your feedback regarding Vikki being professional and efficient, and I will pass on your feedback to her. I am so pleased she was able to provide you with what you needed and able to help you and your wife.

I hope things are more stable now, but if you require further input from the Bideford Community Team, we would be more than pleased to help you in the future.

Wishing you both a Happy New Year

Susan

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