This no longer feels like a family practice it has grown way too big. I called up 5 times to try get appt for my partner with mental health deteriorating in bad way
and its untrained receptionists making decisions on if allowed any appt with a dr unable to recognise whats going on because they are not drs. All through this medication needing urgent review [ think about what happens when this dont happen) but cant happen without a dr actually seeing
Urgent appt asked for told list full
Econsult - severe mental health not allowed. Emailed and ofc nobody gets back
Ended up sectioned. Could have been avoided..
"Really not ok"
About: James Wigg Practice James Wigg Practice London NW5 2BX https://jameswigg.co.uk/
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