"Excellent care at childrens ED"

Was advised by 111 to take my daughter to children's ED yesterday after her symptoms worsened. Turns out she has influenza A and this was exacerbating her asthma, causing non-stop coughing. The waiting room was extremely busy, but the reception staff member was lovely, upfront and apologetic about the wait time (sorry I didn't catch her name) and when we finally got seen, the Doctors and nurses were all very good. Big shout out to Dr Ben - he was absolutely amazing with my daughter and us. So kind, funny and knowledgeable, really put my daughter at ease. Also a shout out to nurse Steph who was incredibly helpful and cheery and also great with my daughter.

Overall, after spending 10 hrs in the department, that was clearly incredibly busy, we never felt any stress from the staff. They were all truly amazing and a credit to the NHS.