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"Professional and very kind"

About: Newham General Hospital / General medicine

(as the patient),

I was admitted for a night at Rainbow Ward following my CVS = Cyclical Vomiting syndrome  assessment at Paediatric A&E.All the nurses and paediatricians were professional and very kind towards me, I was treated as an individual, always with dignity and respect. Doctors and nurses were smiling and very gentle when conducting various check ups, both day and night.

Thank you to nurse Emily and Dr Yana for looking after me.

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Responses

Response from BHNT Central Complaints Team, Senior Complaints Officer, Barts Health NHS Trust 5 months ago
BHNT Central Complaints Team
Senior Complaints Officer,
Barts Health NHS Trust
Submitted on 16/01/2025 at 11:34
Published on Care Opinion at 11:34


Dear KHAN2005

Thank you for taking the time to share such positive feedback about your experience at Newham General Hospital. We are so pleased that you found staff to be professional, kind, and you were treated with dignity and respect. We will ensure that you kind words are shared with the team who we know will be very happy to receive this.

Kindest regards
Central Complaints Team
Barts Health NHS Trust

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