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Theatres & recovery

Posted By Sazm44

"Theatres & recovery"

About: Craigavon Area Hospital / Day Surgery Unit Craigavon Area Hospital / Theatres

(as a service user),

I had a wonderful experience in Theatre and recovery yesterday. I was treated with such kindness,compassion and empathy when I was feeling scared and vulnerable.

A very special thank you to Nurse Carla who went above and beyond her role to ensure I was fully informed, comfortable and at ease. You are an absolute credit to the Nursing profession thank you so much. 

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Responses

Response from Ursula Gildernew, Band 7 Sister, Day Surgery Unit Craigavon, Surgery and Clinical Services Directorate, Southern Health and Social Care Trust 4 months ago
Ursula Gildernew
Band 7 Sister, Day Surgery Unit Craigavon, Surgery and Clinical Services Directorate,
Southern Health and Social Care Trust

Submitted on 31/12/2024 at 10:09
Published on Care Opinion at 10:09

Thank you for taking the time to share your experience and your lovely feedback.

We all pride ourselves on ensuring that our patients feel comfortable and at ease at a very stressful time in their lives.

We strive to ensure that patients are kept fully informed of the process during their time in the unit.

I will share this feedback with Carla and the rest of the team.

I hope your recovery went well.

Many thanks again

Ursula.

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