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"The care I received was nothing short of fantastic"

About: Maternity care / 2 West Maternity

(as a service user),

I was admitted to 2 West recently and was very unwell with an infection which was a very scary experience as I had just given birth one week before ago. 

The care I received as an inpatient was nothing short of fantastic. I would like to say a very special thank you to Midwife Jeni, your kindness and compassion was so appreciated. Also to Victoria who helped me to take care of my baby when I was in a lot of pain showing so much empathy. You are both an absolute credit to Midwifery and the Nursing profession in general. I would also like to thank the wonderful health care assistant Alanna who went above and beyond to ensure I was comfortable and pain free. 

Lastly thanks to Dr Anyogy who performed my surgical procedure. Everything was carefully explained to me both before and after the procedure with check ins to see how I was which was much appreciated.

Everyone talks about the NHS being on its knees so I think it's very important to shine a light on excellent practice.

Thank you again for such wonderful care. 

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Responses

Response from Oonagh Campbell Kelly, Interim Lead Midwife for Maternity Inpatients & Maternity Admission and Assessment Unit, Craigavon Area Hospital, Integrated Maternity and Women's Health, Southern Health and Social Care Trust 4 months ago
Oonagh Campbell Kelly
Interim Lead Midwife for Maternity Inpatients & Maternity Admission and Assessment Unit, Craigavon Area Hospital, Integrated Maternity and Women's Health,
Southern Health and Social Care Trust
Submitted on 02/01/2025 at 14:13
Published on Care Opinion at 14:13


Sazm44

Firstly congratulations on the birth of your baby. Thank you so much for your kind words and comments with regards your care during your readmission within our maternity service. Your lovely comments are encouraging for our team and I will happily ensure your comments are passed on to the staff with particular reference to Jeni, Victoria, Alanna and Dr Anyogu.

All the very best for the future to you and your family.

Kind regards

Oonagh Campbell Kelly

Interim Lead Midwife

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