Text size

Theme

Language

"Dreadful to get apt"

About: Vine Medical Group

Systems do everything to avoid letting you get appointment

I saw dr a few weeks ago, they suggested try something for a month - if it doesn’t work come back and see me again.

It didn’t work, so I tried to book follow up. The ridiculous booking system pushes you to a&e or the pharmacy.

Eventually cracked code and got my follow up appointment

Dreadful practice, but once you get through staff are fantastic

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Vine Medical Group 6 months ago
Vine Medical Group
Submitted on 27/12/2024 at 14:40
Published on nhs.uk at 14:40


Dear Mr Forster,

I'm sorry you've had such a difficult time trying to request a follow up appointment. We will take your feedback on board and see what we can do to make it easier to request follow up appointments.

Kind Regards,

Vine Medical Group

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k