"Appointments cancelled at the last minute"

I was given an appointment for orthopaedics outpatients.

My appointment was for 1st thing mid December 2024.

I confirmed this and took notice of all reminders.

I was travelling by taxi.

I am unable to use public transport.

During my journey I received a phone call cancelling the

 appointment.

I was half way to the hospital and had to ask the taxi driver

to return me to my home.

I had made arrangements for someone to collect me after my

appointment.

As they were unable to do so because of the cancelled appointment

I had to ask the taxi driver to turn round and take me home. 

This cost me £40.  (Forty pounds)

My next appointment will now cost me another £40 (forty pounds.)

I am in my 70’s and can little afford this but obviously I need this appointment.