I had to take my 3 year old son to urgent care on 15/09/13. Triage Nurses were fantastic, the Doctor was horrendous! Misdiagnosed my son with cellulitis and insinuated that it was caused by our neglecting to clean his genitals properly. Really made me feel like we had neglected our son. This misdiagnosis resulted in a trip to Durham A&E, referred by 111. And then an ambulance blue light trip to RVI. Thankfully this misdiagnosis has not caused serious problems, but I dread to think what would have happened it I didn't have the confidence to go to A&E and it had been something more serious. I will never trust this Urgent Care unit with my family's health!
"Never Again will I go to urgent care!"
About: Bishop Auckland Hospital Bishop Auckland Hospital Bishop Auckland DL14 6AD
Posted via nhs.uk
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