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"Excellent Nurse Practitioner "

About: Cambridge Medical Group

I had an appointment today with a Nurse Practitioner. I was apprehensive as I wanted an appointment to see the GP. I should not have worried because the service I received was excellent. I was immediately put at ease while she did a thorough exploration of my son’s symptoms. I informed the Nurse about my son’s existing health conditions and was reassured she knew about the complications of his diagnosis and acted accordingly. She did a full investigation of his breathing, chest, ears, checked his throat etc and offered some good advice. She suggested a follow up appointment in case his condition deteriorated. This Nurse is wonderful and has a calming and pleasant personality. She is both professional and friendly and I felt listened to and heard. I was pleased she took the time to ask my son what he was experiencing but also gave me the opportunity to elaborate. I did not feel rushed and felt the Nurse Practitioner listened to my concerns and acted accordingly. I would be happy to see this particular Nurse Practitioner again in the future. She is an asset to the Practise and I hope she stays.

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Responses

Response from Cambridge Medical Group 5 months ago
Cambridge Medical Group
Submitted on 20/01/2025 at 11:56
Published on nhs.uk at 11:56


Dear Shazana,

Thank you for taking the time to write a review for Cambridge Medical Group. I will ensure the staff are informed of your feedback.

Thank you, Lindsay - Practice Manager.

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