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Whole experience was quick, easy and supportive

Posted By octansdr48

"Whole experience was quick, easy and supportive"

About: Shetland Community Services

(as a service user),

I had my annual flu vaccination at the new vaccination centre in Lerwick - I had to take my little boy and Julie was so lovely and accommodating and he felt very welcome.

Whole experience was quick, easy and supportive, with helpful and welcoming receptionist too.

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Responses

Response from Katherine Cripps, Feedback and Complaints Officer, Corporate Services, NHS Shetland 5 months ago
Katherine Cripps
Feedback and Complaints Officer, Corporate Services,
NHS Shetland

Submitted on 23/12/2024 at 15:56
Published on Care Opinion at 15:56

Dear octansdr48

Thank you for taking the time to post your kind comments about attending the new vaccination centre in Lerwick where you were seen by Julie, and for sharing how it was such a positive experience for you and your young son. It is always good for us to receive feedback and is very much appreciated by our staff. We have shared the post with the team.

Kind regards

Katherine

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