Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

Consultant was friendly, approachable

Posted By Ashj87

"Consultant was friendly, approachable"

About: Royal Hospital for Children (Glasgow) / Ear, Nose & Throat (ward 3b)

(as a parent/guardian),

Today my son had an appointment with a paediatric ENT consultant! She was amazing and I would like to share this experience! She was friendly approachable and was able to gain my child’s trust I was so impressed .

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Lisa Martin, Patient Experience and Public Involvement Manager, Patient Experience and Public Involvement Team, NHS Greater Glasgow and Clyde 6 months ago
Lisa Martin
Patient Experience and Public Involvement Manager, Patient Experience and Public Involvement Team,
NHS Greater Glasgow and Clyde

Plan, design and deliver patient and user engagement opportunities

Submitted on 24/12/2024 at 11:58
Published on Care Opinion at 11:58

Dear Ashj87,

Thank you for taking time out at this especially busy time of year to share such lovely feedback with us. I'm delighted to hear that your son had such a positive experience of care during his ENT appointment. Any episode of care involving children is sure to be worrying for parents and families, so it's great to hear our consultant was able to put you both at ease and provide reassurance. I'll share your feedback to the team at Ward 3b, which I know they will really appreciate.

Thank you again and very best wishes,

Lisa, Patient Experience Public Involvement Team.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k