"Terrible experience"

Me and my family have been with the gill medical centre for over than a year. It was always good until today we went in the trainee room, the person starts with a F. She is the rudest doctor I’ve ever seen. My son is 18 months old but she hit his hands and my hands for being not sitting still/ holding my kid’s hand properly. She then said you really don’t know how to hold your kid right? We’ve been seeing the other doctors before and they are always really helpful and patient with my kid even he is a bit scared when the doctors are checking him. F is worse, not being patient and should not talk to people like that at all. It’s a horrible experience today and I would just avoid her next time if we need an appointment here.