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"A caring experience "

About: Royal Stoke University Hospital

The care I received in ward 102 was fantastic and all the staff involved in my care from the consultant, doctors, nurses, health care workers, cleaners, admin staff, students and anyone I have not mentioned were all extremely supportive and professional, I was made to feel comfortable and kept informed of my treatment at all stages. All the staff put you at ease and made sure your needs were met. If I ever have to be admitted again I hope they are as good a bunch as the team on ward 102.

This ward should be used as an example of how great care is given to the patients.

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Response from Royal Stoke University Hospital 3 months ago
Royal Stoke University Hospital
Submitted on 20/01/2025 at 16:50
Published on nhs.uk at 16:50


Dear Mr Hassall,

Thank you for taking the time to share your experience of Ward 102. I will ensure your lovely comment is shared with the ward staff. I know they will be extremely grateful to read your kind words.

I hope you are continuing to recover following your admission.

With best wishes

Rebecca Pilling

Head of Patient Experience

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