"So cheerful, respectful and professional"

I recently attended Chesterfield Royal Hospital for a colonoscopy a treatment I was very much dreading, I was very nervous and anxious about it.

On arrival at the hospital I made my way to the endoscopy department to check in, once checked in it was only a few minutes before I was called in to go through the paper work and consent form and then had the procedure explained to me and told what to expect, I felt much calmer after that and returned to the waiting room and waited to be called which to my surprise was very quickly, around 10 minutes, great no time to sit thinking about it.

The consultant and nurses were talking to me the whole way through telling me when to take the gas/air to ease the pain (I chose not to be sedated) and although I did experience some pain it was bearable , I had 2 polyps benign removed and was thankful when it was all over, when I came out I was in recovery for a short time before getting my results and discharged.

The whole procedure from arriving to discharge took just 2 hours, the staff were great from the young lady on reception, the nurses and doctors/consultant all so cheerful, respectful and so professional, a very big thank you to you all.