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Excellent patient-centered care

Posted By James50

"Excellent patient-centered care"

About: Royal Victoria Hospital / Endocrinology ward

(as a service user),

I want to express my thanks and gratitude to the diabetic clinic based in the Royal Victoria Hospital, with special thanks to Dr Connolly who has been extremely supportive, helpful, caring and empathic.

I have always been treated with the upmost dignity, respect and kindness during my time with the service and appreciate all of the hard work that they do. 

I have been a patient with the diabetic clinic for many years. 

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Responses

Response from Jacqueline Bunting, Belfast Health and Social Care Trust 6 months ago
Jacqueline Bunting
Belfast Health and Social Care Trust

Submitted on 27/12/2024 at 11:05
Published on Care Opinion at 11:05

Dear James50

Thank You for sharing your experience on Care Opinion.

I am pleased to hear that you received the support you required. It means a great deal to know that the team treated you with great respect & kindness.

I will ensure your story & complimentary feedback is shared with team including Dr Connolly. We always like to ensure that staff see positive feedback to reinforce for them how valued their care is when people call our services.

Thank You

Jacqueline

Clinic Sister

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