Text size

Theme

Language

"A massive contribution to my speedy recovery"

About: Altnagelvin Area Hospital / Maternity care

(as a service user),

I just had my second child at Altnagelvin hospital, Derry and the level of post natal care I received was fantastic. Rhiannon the midwife on the nightshift recently, couldn't have done enough for me. I had just had a c section and she was at my bedside constantly throughout the night to change nappies, hand me the baby and check on the baby. She was so kind, so caring and a massive contribution to my speedy recovery.

Dr Mohammed was also on during the day and he was absolutely brilliant. His level of care was exceptional. He listened to any issues I had and was so responsive and kind. 

I left the hospital in a much better place than I did after my first child. I did feel however the staff were run off their feet. The care from the midwives although still great, was not of the same level when it was quieter. I think they have more on their plate.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Louise McReynolds, Western Health and Social Care Trust 10 months ago
Louise McReynolds
Western Health and Social Care Trust
Submitted on 19/12/2024 at 11:01
Published on Care Opinion at 11:17


Hi Cygnuskj63,

Congratulations on the birth of your baby, I hope you and your family are doing well.

I want to say a massive thank you to you for taking the time to send our team such wonderful feedback during this busy time in your life. My staff are working under immense pressure in the current busy climate so feedback like this means so much to us. Rhiannon and Dr Mohammed are just delighted and I have given them both a copy of your letter!

We wish you and your family a very happy Christmas and a peaceful 2025.

Best Wishes,

Louise McReynolds,

Acting Sister Ward 46.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k