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"This facility is a godsend"

About: Lagan Valley Hospital / Lisburn Phlebotomy Hub

(as the patient),

Being  a cancer patient at the Ulster Hospital in Dundonald and living in Lisburn means frequent visits to the hospital. I was very pleased that my journeys to the hospital could be lessened by attending the Phlebotomy Clinic on the Ballinderry Road in Lisburn to give blood samples.

What a very pleasant place it is to go to. All my appointments happen at the appointed time and the staff are very pleasant to deal with. A very well mannered and nice young man called Joel, greets you as you arrive in the carpark and lets you know when it is time to go in to the clinic. The nurse called Caroline is very helpful welcoming and efficient at her job.

With easy access to the clinic and no charge for parking, this facility is a godsend for people with mobility problems like myself and it's so close to home it only takes 20 minutes at most to leave my house and return home for the appointment.

I have nothing negative to say about this facility.

 

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Responses

Response from Pedro Ribeiro, Registered Nurse, Phlebotomy Hub, South Eastern HSC Trust 6 months ago
Pedro Ribeiro
Registered Nurse, Phlebotomy Hub,
South Eastern HSC Trust
Submitted on 17/12/2024 at 12:02
Published on Care Opinion at 12:02


picture of Pedro Ribeiro

Thank you for taking time to post this lovely compliment. I am so pleased that your experience with us was positive and you found the service to be efficient.

I will pass your message onto the wider team who will also be delighted to receive your feedback

Thank you once again and best wishes.

Pedro Ribeiro, RN Phlebotomy Hub

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