Text size

Theme

Language

"Blood clot"

About: University Hospital Monklands / Ambulatory Care

(as a service user),

I'm 88 year old man who has been struggling with mobility and pain in my legs. 

The staff were caring and friendly, care was prompt and the environment clean. I felt cared for and heard.

Just one improvement could be more bays.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Alix Craw, Quality Improvement Team, NHS Lanarkshire 5 months ago
Alix Craw
Quality Improvement Team,
NHS Lanarkshire
Submitted on 20/12/2024 at 15:20
Published on Care Opinion at 15:20


Dear Old man 88,

Thank you for taking the time to provide feedback following your time in University Hospital Monklands.

I will pass on your feedback to the team who will be delighted to hear you felt cared for and heard during your stay. They will also consider your feedback on more bays being available, and are currently doing everything they can to reduce waiting times for patients whilst under significant pressures.

I hope you are recovering well and have a lovely Christmas and New Year when it comes.

Kind regards,

Alix

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k