My son woke in the early hours of the morning with acute breathing issues. Following a 999 call an ambulance arrived very swiftly. The ambulance team were amazing. They listened and reassured us while being very professional and demonstrating a high level of clinical skill. They took my son and I into the ED. They then took the time to provide an excellent handover and ensured we were ok before leaving. And more unexpectedly both of the crew returned later (after another job resulted in return to the hospital) to check up on my son. They each demonstrated a highly empathetic and professional approach and I am so grateful for them, as they helped us through a very stressful situation.
"The outstanding care provided by the ambulance crew"
About: Scottish Ambulance Service / Emergency Ambulance Scottish Ambulance Service Emergency Ambulance EH12 9EB
Posted by Clarabelle85! (as ),
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