Text size

Theme

Language

"They do a magnificent job"

About: Queen Margaret Hospital / Day Surgery Queen Margaret Hospital / Trauma & orthopaedics

(as the patient),

Dupuytrens contracture operation No. 5.

I arrived at Queen Margaret Hospital at the appointed hour and was greeted by two friendly staff members at the door to the Surgery Unit. I was then conducted to my allocated bed in a spotlessly clean four-bedroom with an integral toilet.

The admission formalities were concluded efficiently. I am deaf, but I have a speech-to-text app on my phone that helps. 

The surgeon arrived and examined my hand. He also was very relaxed and friendly. He explained his recommendation for treatment and the associated probabilities of success. 

I donned a gown and put on my dressing gown and settled down to a short wait. I was then taken along to the theatre to be greeted by more friendly faces. The surgeon injected local anesthetic in a number of places. I was then wheeled into the theatre and the surgeon verified that the anesthetic had taken effect before proceeding. I could feel my affected finger being released but there was no pain at all. 

It was all over very quickly and I was soon back in the ward enjoying tea and toast. I felt great and very impressed. 

There is a famous old, and very wise, engineering adage that applies here: If it ain't broke then don't try to fix it.

These guys know what they're at and they do a magnificent job. In my view, they don't need constant nagging and nitpicking over trivia. They do it right all round, and there is nothing that needs fixing. 

However, there is perhaps one exception to that. Namely, I feel the general public perception needs to be kept up to speed regarding how good these guys are. So I welcome the opportunity to tell my story.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Nola Cassidy, Senior Charge Nurse, Day Surgery Unit, NHS Fife 10 months ago
Nola Cassidy
Senior Charge Nurse, Day Surgery Unit,
NHS Fife
Submitted on 23/12/2024 at 11:40
Published on Care Opinion at 11:40


picture of Nola Cassidy

Dear Sheldon

Thank you for taking the time to share very detailed feedback, it is great to see that you were happy with your care, and we hope your post will give future patients some reassurance before they come for surgery. I will share your very kind words with the team who will appreciate them very much. We wish you well in your recovery.

Nola and the Day Surgery Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k