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"Brilliant and very professional"

About: Maternity care / Maternity Royal Victoria Hospital / Radiology

(as a service user),

We had our anomaly scan performed this week by Michael who was brilliant and very professional in his role. He was very personable and patient when trying to scan a wiggly baby in order to get specific views needed. He explained what he was looking for and what he was seeing as he went along, reassuring us greatly. The whole experience was very positive and after a anxious first half of pregnancy due to a previous miscarriage it was very reassuring to know all is okay. As a bonus we came away with some lovely wee pictures of baby too which made the experience even better.

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Responses

Response from Gary Burke, Imaging Service Improvement Manager/Interim Imaging Site Lead Mater Infirmary Hospital/Musgrave Park Hospital, Imaging Service Improvement/Imaging Service, Belfast Health and Social care Trust 5 months ago
Gary Burke
Imaging Service Improvement Manager/Interim Imaging Site Lead Mater Infirmary Hospital/Musgrave Park Hospital, Imaging Service Improvement/Imaging Service,
Belfast Health and Social care Trust
Submitted on 17/12/2024 at 18:42
Published on Care Opinion at 18:42


Dear CA26LSP,

My name is Gary Burke and I am the Service Improvement Manager for Imaging Services in Belfast Trust.

Thank you for sharing your experience with us. We strive to deliver a patient centred service that empowers service users.

I will ensure your lovely compliment is shared with our sonographer Michael.

Best wishes,

Gary

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