"Dissapointed"

About: Patford House Partnership Patford House Partnership Calne SN11 0EF https://www.patfordhousepartnership.com/

Posted via nhs.uk 7 months ago

I have waited 5 months for the results of an mri I had done, been told by the gp’s haven’t got the results!
Eventually I pushed for the results only to be told that I should have had an emergency scan 5 months ago after the mri…..,

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Patford House Partnership

Submitted on 16/12/2024 at 13:01

Published on nhs.uk at 13:01

Dear Patient, We are very sorry to hear about your experience and the delay in receiving your MRI results. This is not the level of care we strive to provide. We would like to investigate this matter further to understand what went wrong - please do contact the practice directly so we can address your concerns. Kind Regards, Julie Taylor - Operations Manager

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