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Truly made the experience so much better

Posted By EPMUM

"Truly made the experience so much better"

About: Crosshouse Hospital / Maternity care

(as a service user),

Immersive Reader

I recently had an early scan appointment at the Early Pregnancy Suite at Crosshouse hospital. I was very nervous for this scan having had an ectopic pregnancy last year I was very anxious that this would be the case again.

The sonographer - Aimee (not sure on spelling sorry) - was amazing, she was so patient and kind and put myself and my partner at ease straight away. She showed so much care and compassion and truly made the experience so much better.

Thankfully everything was great with the scan and baby is developing great. I cannot thank Aimee enough though for helping us and making our visit magical.

Thank you Aimee and all the staff at EPAS Crosshouse Maternity Unit. 

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Responses

Response from Attica Wheeler, Midwifery and Site Director, Women and Children's Services, NHS Ayrshire and Arran 5 months ago
Attica Wheeler
Midwifery and Site Director, Women and Children's Services,
NHS Ayrshire and Arran

Manages Paediatrics both acute and community services, Sexual Health Services Gynaecology Services Maternity Services Fertility Services Neonatal Services SARC services

Submitted on 17/12/2024 at 12:04
Published on Care Opinion at 12:04

Immersive Reader

Dear EPMUM

Thank you for writing to us during what must be an anxious time for you. I am delighted to hear that your pregnancy is progressing well and that you were reassured by the team when visiting EPAS recently.

I will ensure your lovely message is passed on to them and I know they will be delighted to hear from you.

I wish you the best of health for the remainder of your pregnancy and birth.

Festive greeting and a happy new year when it comes

Best wishes

Attica

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