"Amazing doctors but reception really need to…"

The doctors I have been in contact with have been nothing but amazing. But unfortunately one of the receptionist really let the overall impression down. I was not greeted, no smile, not asked how she could help, no thank you and no good bye. She seemed very bothered about having to assist me. Why I’ve chosen to write this review is because I think that the first person of contact at a GP service, that especially offers services within mental health, should definitely have the qualifications of a very customer focused, friendly and patient receptionist. I do understand that the work can be challenging and that it can affect one’s mood, but my experience with the receptionist was so low quality that I feel Im obligated to write this review. Definitely the wrong person at the wrong place.