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They are so respectful and understanding

Posted By Gary234

"They are so respectful and understanding"

About: Queen Margaret Hospital / Day Surgery

(as the patient),

Once again, the surgical and nursing teams at QMH Day Surgery unit were amazing, due to the number of times I am there, I have built up some wonderful relationships with the team and that is the best kind of medicine for recovery.

Because of these relationships, the team know my complicated medical history and they are so respectful and understanding of how these affect me. I will never be able to thank them all enough for their care and compassion and their great sense of humour.

I wish them all a lovely Christmas and New Year when it comes.

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Responses

Response from Nola Cassidy, Senior Charge Nurse, Day Surgery Unit, NHS Fife 5 months ago
Nola Cassidy
Senior Charge Nurse, Day Surgery Unit,
NHS Fife

Submitted on 17/12/2024 at 15:44
Published on Care Opinion at 15:44

picture of Nola Cassidy

Dear Gary234

Thank you for taking the time to share such kind feedback, we aim to deliver patient centred care for all our patients and hope this makes their journey that bit easier. It is good to see you have built up relationships with the staff and they show understanding towards you. I will share your kind words with the team, who appreciate them very much. We wish you well in your recovery, and have a lovely Christmas and New Year too

Nola and the Day Surgery Team

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