I am writing to express my concern regarding a recent experience I had at your facility. While I understand that healthcare professionals are often busy, I believe that maintaining strict hygienic practices is paramount to patient safety.
During my appointment, I observed that a staff member did not change their gloves between collecting samples from different patients, nor did they use an antiseptic swab to clean the area before collecting my sample. This omission could potentially increase the risk of cross-contamination and the transmission of infectious diseases.
I kindly request that your staff be reminded of the importance of following proper hygiene protocols, such as changing gloves between patients and using antiseptic swabs to clean the collection site. While I appreciate the hard work of your staff, patient safety should always be the top priority.
Thank you for your attention to this matter.
"Unhealthy practice during sample collection "
About: Victoria Road Surgery Victoria Road Surgery Acocks Green B27 7XZ
Posted via nhs.uk
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