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I always felt informed of what was going on

Posted By HRose

"I always felt informed of what was going on"

About: Borders General Hospital / Maternity care

(as a service user),

I went in to be induced for the birth of my 4th child in November 2024 at BGH. Every single member of staff, from the minute we got in until we were discharged, was so attentive, caring and professional.

I always felt informed of what was going on and felt secure in their care. Even though this was my 4th baby, it's still a daunting time but it all went well thanks to the amazing team there.

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Responses

Response from Leigh Wilson, Midwife, Obstetrics & Gynaecology, NHS Borders 5 months ago
Leigh Wilson
Midwife, Obstetrics & Gynaecology,
NHS Borders

Submitted on 20/12/2024 at 16:48
Published on Care Opinion at 16:48

Dear HRose,

Congratulations on the arrival of your baby.

I hope you are all settling into life with a new baby.

Thank you so much for your feedback. The team will be delighted hear that you felt they were attentive, caring and professional.

I will pass on your thanks to the team.

Many Thanks

Leigh Wilson

SCM for Labour Ward and Ward 16, BGH

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