Text size

Theme

Language

"They were all amazing, welcoming and put me at ease"

About: General Surgery / Surgical Unit

(as a service user),

I recently had an ENT operation here, and I must admit, I wasn't keen on it taking place here as it seemed to be in the middle of nowhere and basic. Oh how wrong was I.

It was immaculately clean, warm, modern and there was parking! And my husband LOVED the wee cafe.

The staff were extremely professional, and so friendly. I'm the first to admit that I'm not a good patient. I've passed experiences that make me nervous and untrusting of the medical profession, but I honestly cannot fault any member of staff here.

They were all amazing and welcoming, and they put me at ease. 

Thank you 

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Morag Gray, SCN, Surgical Unit Stracathro/MPU, NHS Tayside 7 months ago
Morag Gray
SCN, Surgical Unit Stracathro/MPU,
NHS Tayside
Submitted on 16/12/2024 at 17:59
Published on Care Opinion at 17:59


Hi TheFerret77

Thank you for taking the time to leave your feedback, it is very much appreciated by us all.

We are very proud of our team and service here and I am delighted we were able to put you at ease during your surgical journey.

Wishing you all the very best and a speedy recovery from us all in Stracathro

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k