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"Update re orthopaedics review "

About: Shepton Mallet NHS Treatment Centre

Rated 1 out of 5 stars

Shepton mallet foot and ankle…

Shepton mallet foot and ankle orthopaedics

Update

saw another consultant foot surgeon from another hospital yesterday

My Xray in my foot shows a screw head that actually is sticking out causing me the pain that I was trying to explain to the surgeon in the first place

I was actually believed this time and was given a proper examination and not dismissed !!

It’s absolutely shocking that I’ve been left like this in pain by an uncaring surgeon obviously thinking I was making it all up!

All I get from them is how sorry they are I feel this way without absolutely no plans to review your care . Your are just dismissed or told make a complaint

That does not resolve an ongoing physical issue !! Appalling

Date of experience: November 02, 2024

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Responses

Response from Shepton Mallet NHS Treatment Centre 7 months ago
Shepton Mallet NHS Treatment Centre
Submitted on 13/12/2024 at 16:15
Published on nhs.uk at 16:15


Dear Emma,

Thank you for keeping us updated. Whilst we’re sorry you weren’t able to take up our offer of a second opinion, we’re glad you have found an alternative option. We wish you all the best with your recovery.

Kind regards

Jenny Apted

Quality & Governance Manager

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