The compassion, professionalism and speed of service was excellent. Following falls at the weekend of an elderly neighbour I was unsure what to do so went in person to the surgery .
The receptionist was empathetic and listened reassuring me that she would message GP and get back to me later that morning . Which she did .
The care and attention my neighbour recieved was excellent.
I recieved a call from the GP to assess the situation, within 2 hrs a wonderful compassionate nurse practitioner saw my neighbour examined, assessed and reassured both my neighbour and myself , giving advice and guidance.
How fortunate we are to have the Redhouse Surgery in the Radlett Community. Thank you .
"Professional and Personal service . Thank you . "
About: The Red House Group The Red House Group Radlett WD7 7JQ
Posted via nhs.uk
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