After a recent fall where I broke my ankle I had to undergo surgery to fix my ankle. Prior to my surgery the team was brilliant keeping me informed of what was required, etc.
On the day of admission, the team was great from greeting and registering, through admissions, pre-op, the operation itself, the post operative care and the discharge. I cannot thank the team enough. They were absolutely fantastic. Empathy was shown throughout. Although it is probably a fairly routine operation for them, they made me feel important and considerate knowing it was routine for me. I felt totally at ease, knowing that I was in good hands. The surgical were busy but still made me feel like an individual and not a number and showed excellent knowledge but explained everything so I could understand. The nursing team were brilliant 👏
I would really want them to know how good they were and how grateful I am to them.
"They were absolutely fantastic"
About: Royal Devon & Exeter Hospital (Wonford) / Trauma and orthopaedics Royal Devon & Exeter Hospital (Wonford) Trauma and orthopaedics EX2 5DW
Posted by Happy Ankle (as ),
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