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"Great Experience "

About: Victoria Hospital

Fell onto my back in the road and cracked my head, was driven to Deal hospital, reception staff were brilliant, within 5 minutes I was triaged, about 10minutes later I was seen, head was cleaned up, glued and dressed .

I was asked to stay a while as my blood pressure was very high and they wanted to monitor it, on ‘release’ I was told to return today (Sunday) to have the dressing changed, but I was also told not to hesitate in returning or phoning if I was at all worried or my condition changed ,

Everyone was absolutely brilliant 👏👏👏👏

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Responses

Response from Victoria Hospital 5 months ago
Victoria Hospital
Submitted on 27/12/2024 at 10:02
Published on nhs.uk at 10:02


Dear Wendy,

Thank you for taking the time to feedback to us. We are pleased to hear of your positive experience at the Urgent Treatment Centre. I do hope you are feeling better.

Your feedback will be passed onto the unit lead for sharing with the team.

Best wishes

Patient Advice and Liaison Service (PALS)

Kent Community Health NHS Foundation Trust

Tel: 0800 030 4550

Email: kentchft.PALS@nhs.net

Website: www.kentcht.nhs.uk

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