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I was in safe hands

Posted By Treasa

"I was in safe hands"

About: Trauma & Orthopaedics / Ward 4B

(as the patient),

I had car crash, head on collision. The staff in the ward 4b have been amazing for me, especially Jinu. She was a superstar along with her colleagues Mortfin, Reshmi, Irene, Peter, Jenesis, Anisha, Alma, Aileen, Visnupriya, Geraldo, Sheila, Sabin and Sabrina. I had stayed 10 nights. Would also like to acknowledge student nurses Chloe and Leah, the physiotherapists Laura and Susanne and Ciaran, and the doctors Gary Scarlett, Michael, Rhien and Calum, I honestly had the worst accident but the most amazing special treatment since I arrivedt here and will never forget the care the help that I needed and how positive the staff were in cheering me up. I knew I was in safe hands. The pain relief team too were amazing, especially Leonara, Charlene and Rebecca. From the bottom of my heart thank you. And to the air ambulance and ambulance’s team, I was in safe hands xx

 

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Responses

Response from Marefin Gumallaoi, Ward Sister, Ward 4B, Belfast Health and Social Care Trust 11 months ago
Marefin Gumallaoi
Ward Sister, Ward 4B,
Belfast Health and Social Care Trust

Submitted on 12/12/2024 at 11:23
Published on Care Opinion at 12:44

picture of Marefin Gumallaoi

Hi My name is Marefin and I am the Sister of Ward 4B.We are deeply moved by your heartfelt message and sincerely appreciate your feedback. It's always heartening to hear direct from our patients, particularly when the experience has been so positive.
Our primary focus has always been on delivering our best care, comfort, and support to our patients. And to that end, we always strive to go above and beyond to ensure the well-being of the individuals under our care. Stories like yours strengthen the resolve of our team to deliver the best possible care. It is significant to all of us to have our efforts recognized and I assure you, your encouraging feedback will be shared with each team member you've mentioned, as a reminder of their outstanding work and the immense impact it has on patients.

Once again, thank you for your trust and praise. This reaffirms our belief in putting our patients first in everything we do. We hope your recovery continues to progress well.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Treasa (the patient)

I honestly can’t thank you and your team enough and how well I was treated during my staff by your staff on 4b you all have hearts of gold and I will never forget my stay on 4b x

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