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"Excellent GP"

About: General practices in Forth Valley

(as a service user),

We don’t often need to use the GP but recently it seems to have been non-stop and they have been fantastic every time. Never been too long for an appointment and they are very thorough when you see them.

Our toddler suffered a head injury recently and needed to go to A&E. 2 days on and he was still a bit drowsy and out of it. We called the GP and received a call back within 10 minutes. They were very reassuring and gave us an appointment 2 hours later. From the receptionists to the GP, we are so grateful to everyone for dealing with us so quickly.

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Responses

Response from Caroline Logan, Person Centred Co-ordinator, Nursing, NHS Forth Valley 5 months ago
Caroline Logan
Person Centred Co-ordinator, Nursing,
NHS Forth Valley
Submitted on 09/12/2024 at 14:32
Published on Care Opinion at 14:32


Dear ariesjd85

Thankyou for sharing your experience with your GP. It is always lovely to hear such kind words and I am so pleased that your GP Practice was so supportive and re-assuring. I do hope that your little one is okay and feeling much better.

To enable me to share your story with the practice, I wonder if you could please provide me with the name of your GP Practice. If you could please e-mail me at caroline.logan@nhs.scot, I would be grateful.

Best Wishes

Caroline

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