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"The most comprehensive, empathetic and efficient care"

About: Victoria Hospital / Rheumatology

(as the patient),

I was given a cancellation appointment recently at the rheumatology clinic in Victoria hospital Kirkcaldy. The senior nurse practitioner was Elata. This was the most comprehensive, empathetic and efficient care I have received for over 25 years as a rheumatology patient.

In summary, a comprehensive discussion of my current medical concerns. Thereafter a thorough examination of my joints. A series of bloods taken to identify the root cause of pain together with a number of x rays. A telephone call later that day from the nurse practitioner with blood and x ray results, together with a prescribed course of action (taken in conjunction with the podiatrist). Prescription collected by me the following day from the same nurse practitioner at QM hospital.

I still cannot believe the excellent service provided. ๐Ÿ‘๐Ÿ‘๐Ÿ‘

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Responses

Response from Lynne Campbell, Lead Nurse, Rheumatology & Sexual Health, NHS Fife 5 months ago
Lynne Campbell
Lead Nurse, Rheumatology & Sexual Health,
NHS Fife
Submitted on 09/12/2024 at 10:52
Published on Care Opinion at 10:52


picture of Lynne Campbell

Dear Janices,

thank you so much for taking the time to share your experience of our service, and in particular our trainee advanced nurse practitioner. I am delighted to hear you were treated quickly with compassion and expertise. I also hope the treatment plan provides a speedy solution to your pain.

The entire team will be so happy to hear your feedback as we use this to continue to develop and improve the service we give.

Kindest regards

Lynne

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