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Calming environment for spinal X-ray

Posted By Bar56

"Calming environment for spinal X-ray"

About: Nightingale Hospital Exeter / South West Ambulatory Orthopaedic Centre

(as a service user),

I went to the hospital for a full spinal x-ray. I was fortunate enough to park in the disabled parking at the hospital, and was immediately impressed by the volunteers working there.

Everyone was so helpful and friendly - it was such a tonic! They were so helpful from the moment I stepped into the hospital, and it makes such a difference to me as a parent. It was a quiet and calming environment, and it was very pleasant.

I was seen quickly, and left with a smile on my face. Thank you to everyone at the hospital!

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Responses

Response from Helen Bowmer, Admin Services Manager (Eastern Services), Nightingale Hospital, Exeter (Eastern Services), Royal Devon University Healthcare NHS Foundation Trust 12 months ago
Helen Bowmer
Admin Services Manager (Eastern Services), Nightingale Hospital, Exeter (Eastern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 06/12/2024 at 16:33
Published on Care Opinion at 16:33

picture of Helen Bowmer

Dear Bar56,

I am one of the managers at the Nightingale. Thank you so much for taking the time to feedback to us. I am so pleased that you had such a positive experience with us. I will take great pleasure in sharing this with the team. I will also share your feedback with our wonderful volunteer team. We alwasy try to ensure that patients have a good welcome and a great experience with us so I am thrilled that this is what you had.

Wishing you the very best,

Helen Bowmer

Admin Services Manager

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