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Calming environment for spinal X-ray

Posted By Bar56

"Calming environment for spinal X-ray"

About: Nightingale Hospital Exeter / South West Ambulatory Orthopaedic Centre

(as a service user),

I went to the hospital for a full spinal x-ray. I was fortunate enough to park in the disabled parking at the hospital, and was immediately impressed by the volunteers working there.

Everyone was so helpful and friendly - it was such a tonic! They were so helpful from the moment I stepped into the hospital, and it makes such a difference to me as a parent. It was a quiet and calming environment, and it was very pleasant.

I was seen quickly, and left with a smile on my face. Thank you to everyone at the hospital!

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Responses

Response from Helen Bowmer, Admin Services Manager (Eastern Services), Nightingale Hospital, Exeter (Eastern Services), Royal Devon University Healthcare NHS Foundation Trust 7 months ago
Helen Bowmer
Admin Services Manager (Eastern Services), Nightingale Hospital, Exeter (Eastern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 06/12/2024 at 16:33
Published on Care Opinion at 16:33

picture of Helen Bowmer

Dear Bar56,

I am one of the managers at the Nightingale. Thank you so much for taking the time to feedback to us. I am so pleased that you had such a positive experience with us. I will take great pleasure in sharing this with the team. I will also share your feedback with our wonderful volunteer team. We alwasy try to ensure that patients have a good welcome and a great experience with us so I am thrilled that this is what you had.

Wishing you the very best,

Helen Bowmer

Admin Services Manager

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